How cancellation questions are handled for a potential packaging and label design engagement. Browsing and preparing a draft have no payment step.
1. Scope of this policy
This notice concerns enquiries and potential design engagements with ARSHIA FARHANGI, using the public name Arshia Farhangi, at Avda Guadalix 104, Bajo, Ciudad Santo Domingo, 28120 Algete, Madrid, Spain. The portfolio does not operate a shop or checkout. It does not sell downloadable versions of the concept studies. This page therefore does not introduce a product-return procedure, subscription cancellation flow or refund promise for a transaction that the site does not offer.
2. Before sending an enquiry
Preparing a draft through the form creates no charge. You can edit the message, close it or decide not to send it. If you have already sent an enquiry and no work has been agreed, you can say that you no longer wish to continue the discussion. A proposed date or chosen design area does not reserve time or incur a cancellation fee through this website.
3. Before commissioning work
Before a packaging and label design engagement has been agreed, a browsing session or prepared draft creates no commission to cancel. If you no longer want to continue a discussion, say so in the relevant email thread. If an actual proposal has been accepted, the work already authorised and any specific cancellation terms become relevant. For this offering, panel dimensions, variants, supplier dielines, required copy, artwork files and proofing responsibilities can affect how progress and handover are assessed. No automatic charge, cancellation fee or refund deadline is created by this portfolio. Mandatory rights remain applicable where they arise.
4. After a project is agreed
A cancellation request for commissioned packaging should identify the authorised stage: initial direction, label artwork, range adaptation or an agreed production handover. The status of approved copy and supplier material can affect the discussion, but this portfolio sets no automatic cancellation deduction. Browsing the Morrow or Field concept does not place an order or incur a charge. For a real engagement, the accepted scope and applicable rights guide how completed and remaining work are considered. No generic refund timetable is imposed by the public pages.
5. How to make a request
When raising a packaging cancellation question, include the relevant brief, message thread and the specific output or stage involved. If a separate payment was agreed, use an appropriate reference rather than bank credentials or card numbers. It is usually unnecessary to resend complete confidential product copy simply to identify the matter. Prepare a draft using the contact tool and review what you choose to send. That step cannot approve a refund, cancel a supplier print run or confirm that money has been returned.
6. Review and communication
A meaningful review needs enough information to identify the project and understand the issue. Further details may be necessary where the original message omits the payment, deliverable or reason in question. No fixed response, settlement or bank-processing period is promised by this portfolio. Any proposed resolution should explain its amount or action, method and expected timing in the actual communication before you rely on it.
7. Rights and separate providers
Nothing on this page removes a right or remedy that cannot be excluded under applicable rules. If a separate printer, platform or other supplier collected a payment directly, its own contract and payment process may also be relevant; this portfolio cannot issue a refund on that supplier's behalf. Keep those transactions distinct when explaining the matter. The contact form prepares an email draft and does not itself submit or approve a refund request.